Privacy policy
WHEN YOU INTERACT WITH OUR WEBSITE
Information we may use:
- The approval of cookies on our website
- Email address
- Phone number
Purposes:
- To provide, update, maintain, improve and protect our website, business and services.
- To deliver relevant website content and online advertisements.
- When you sign up for our newsletter.
Why we need it:
- Cookies will help us improve your experience on our website.
- To deliver you tailored services, improve your experience and grow our business.
- We need to have your email address and/or phone number to be able to send the newsletters to you.
WHEN YOU CONTACT US
Information we may use:
- Name
- Email address
- Telephone number
- Correspondence history
- ID documentation
Purposes:
- To contact, communicate with you and manage all queries through email, telephone and social media.
- To verify your identity when you request further information based on your rights.
Why we need it:
- We will always try our best to answer your questions or concerns. We need this information to reply to you.
- If you want to get to know the information we keep about you, we must make sure to identify you before giving you information; we do not want the information to get to the wrong person.
WHEN YOU MAKE A PURCHASE
Information we may use:
- Email address
- Full name
- Phone number
- Shipping address
- Billing address
- Phone number
- Email address
- Payment information details
Purposes:
- So that you can purchase and receive your order.
- To receive updates about your order via email or SMS.
- Receive your payments and manage refunds and compensation.
- Receive exclusive offers via email or SMS.
Why we need it:
- We cannot send your order if we do not get access to this information.
- In order to know the delivery of your order and to get the avi-number to pick it up at service point.
- We need to have your payment information in order to send and refund money to you in case of refunds or complaints.
- If we want to send you exclusive offers via email or SMS.
KLARNA
In order for us to be able to offer you Klarna's payment method, we need to share some of your personal information with Klarna, such as contact and order information, in order for Klarna to be able to assess whether you can be offered their payment methods and to tailor the payment methods for you.
You can find more information about Klarna here. The use of this data is regulated in accordance with the applicable data protection law and Klarna's data protection policy.
TEXT MARKETING TERMS AND CONDITIONS
We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
If you have any further questions and want to know what information we have about you and how we use it, please contact us: info@perleisweden.com.